Posted tagged ‘Support’

Legendary Service

January 20, 2014

If it is not known to you and your company on how to do this, read below to find out where the bar is.

We had a customer who called a salesperson on a Saturday for an emergency repair. This salesperson contacted a Repair Tech who was willing to drive to the office at noon on a Saturday to meet this emergency repair. The tech completed the repair by the end of the day and the customer was back up and running that same day. This kind of act embracing multiple values that we hold true in our company is just one way we gain loyalty from our customers. Interested in how we can help you in this way? Customer Service reps are standing by.

— Danial Mahoney