Posted tagged ‘Mike Davila’

Legendary Customer Service vs. Bad Customer Service: Fight of the Decade.

July 17, 2009

This one falls right in there with El Pollo Loco and Lonnie the Scottsman or even the fictional May Day Meeting as one of the more ridiculous yet entertaining morning hoopla meeting at Innovative Automation.


Each employee leads the morning meeting once a month, and we discuss — sometimes in absurd methods — how we can better treat customers with LEGENDARY customer service. Today was Mike Davila’s day.

In a blatant attempt to win “Best Host of the Month” and thus earn a day off, Davila showed up dressed in the traditional costume depicting the well-known character of “Legendary Customer Service” (looking like a cross between Hulk Hogan and Dog the Bounty Hunter). In this riveting photo, you can see Kara L’Huillier and Todd Mueller trying to make sense of it all.rassle1

Naturally, “Legendary Customer Service” was later attacked and mugged by “Bad Customer Service” who, of course, was dressed in black and played by Chris Coler. And naturally, “Legendary Customer Service” prevailed. Wow.


Open the Doors and Air This Place Out

December 30, 2008


Mike cooked his oatmeal for 10 minutes instead of 60 seconds. The result is smoke and stink at Innovative HQ. Good thing it’s 74 degrees and sunny at the moment . . .

Why Is This Man Smiling?

September 9, 2008

Because he sold boo coo WAGO last week.

And that’s why Mike Davila is smiling AND looking for that next customer in need. You NEED Wago distributed I/O. We HAVE Wago distributed I/O. We’ll ship it anywhere. Need we say more?