Posted tagged ‘distributed I/O’
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November 20, 2012

If you need to place an order for WAGO parts before the New Year, please plan ahead! The last day to place 2012 WAGO orders is December 7! From Dec. 22 to Jan. 6, WAGO will complete a major warehouse conversion and expansion project that will bring increased product availablity, faster turnaround and greater service. WAGO will not be shipping during the warehouse conversion – shipments will resume Jan. 7, 2013.
Categories: customer service, Innovative-IDM, Wago
Tags: automation, customer service, distributed I/O, industrial automation, innovative-idm, Wago
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October 19, 2012
Here’s an email a field service customer sent to Innovative-IDM president Gene Gray.
From: Van XXXXX
Sent: Monday, October, 2012 3:55 PM
To: Gene Gray
Subject: John Kinzer
Good afternoon Gene, just wanted to drop you an email and let you know that Mr. John Kinzer was on one of my job sites today and was of great assistance, very knowledgeable of what we were working on.
Thanks Again, Van XXXX
Pres., Electrical Field Services.
Categories: customer service
Tags: customer service, distributed I/O, field service, Gene Gray, industrial automation, industrial control panel, industrial field service, Innovative Automation, innovative-idm, Legendary Customer Experience, legendary customer service
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August 5, 2010
A buddy of mine in East Texas sent me this poignant photo of his truck’s radio antenna. It has nothing to do with Yaskawa VFD drives, Omron sensors and PLCs, Yaskawa motion control, SMC pneumatics, WAGO I/O, Parker IPS, ABB switches, field service, electronic component repairs, custom panel manufacturing or anything about automation or controls — all of which are sold by Innovative Automation, which is the home of LEGENDARY customer service. But it does illustrate how quickly things can change. One second, you’re flying along. The next . . . .
Categories: Yaskawa
Tags: customer service, distributed I/O, Innovative Automation, Omron, Parker Hannifin, Yaskawa
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February 15, 2010
It was Christmas, 1996. Was long hair even ‘in’? A lot has changed for for this Legendary Customer Service provider since this pic. Changes that make Innovative customers the winners! Let us know your guess. Who is this?
Categories: customer service, employees, Innovative Automation, Legendary Customer Service Act of the Week, Omron, Parker, Schmersal, SMC, STI, UL508A, Weekend, Wittenstein, Yaskawa
Tags: customer, customer service, distributed I/O, employee, Innovative, legendary, rock star
Comments: 2 Comments
January 27, 2010
The game is on. Early May is the projected date for the extravaganza. Casino Night, Customers, Innovative employees, Vendors, dancing girls, music . . . should be fun!
Categories: customer service, employees
Tags: customer appreciation event, customer service, customer support, distributed I/O, Houston, Innovative Automation, Omron, Parker, Yaskawa, Yaskawa drives, Yaskawa Motion, Yaskawa VFD
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April 30, 2009
We do our fair share of product demo videos and this studio is where we do most of them.
We’ve done videos on Yaskawa F7 drives, Yaskawa Sgima 5 servos, WAGO distributed I/O units, Wittenstein actuators, and Parker CTC systems, as well as April Fool’s prank videos and others.
You can see all of our videos here.
Categories: video
Tags: distributed I/O, Innovative Automation, marketing, Omron, Parker, videos, Wago, www.iacorp.com, Yaskawa, Yaskawa Motion
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