Posted tagged ‘cinder block’

Broken Cinder Bricks and New Calendars

September 23, 2008

There are two very important things to consider about this photo.

One, we have some new gimme min-calendars ready for you come December. Ask your sales or customer service person for these handy calendars, perfect for affixing to toolboxes, cabinet doors, workbench pegboards, garage refrigerators, etc.

Two, the placid-looking individual pecking away on his laptop in the background is actually Ken Skillett, the agrressive animal who broke with his bare hand the cinder brick on his desk. That happened at a recent company meeting at Innovative. Other people in the office also smashed boards and bricks, and bent rebar with their necks. So, be careful who you’re messing with.

Break-through Customer Service

July 7, 2008

We rejuvenate as a staff at Innovative Automation every few months. Last week at our summer meeting, we refocused our efforts on continuing our legendary customer service for the rest of 2008 and beyond.

Every morning, we remind ourselves about our focus on customers and customer service. And in order to perform such service on a daily basis, everyone know you need to break a cinder brick — like IA sales pro Daniel Hallum did here.

 

Legendary: Let’s Get It Started!

July 1, 2008

Well, here we go. The boss is out of town on vacation in Colorado, so let’s get this thing started. (Note: Texans vacation in Colorado and Colorado people vacation in Texas. Both claim their home states are the best.) 

Welcome to Innovative Behind the Scenes, blog of Innovative Automation. Our Dallas-area company services the production automation industry — you know, conveyor belts, sensors, mechanical arms, cans being filled with spinach, bottles of beer being filled and capped at the rate of 2,000 bottles per minute. Stuff like that, and all of the motors and drives and software that makes everything work.

All the stuff you use everyday, but never thought about where it came from.

This is a cool place to work, but we’ve kept it a secret. We’ve opened this blog to help tell that story in hopes that you’ll understand that comittment to customer service is a foundation to success. 

Never mind that the company president is a registered, honest-to-god firewalking instructor. And never mind that just a week ago I broke a cinder block with my bare hand during work hours. That just makes behind the scenes at Innovative that much more legendary.

Check back. We’ll see how much content I can get up here before I have to fess up to boss man that this place exists. By then, I think he’ll like it.