Posted tagged ‘board repair’

10 Things You Want to See in an Industrial Electronics Repair Facility

December 8, 2015

Innovative-IDM Board Repair Team

An Experienced, Reputable Repair Company
Working with a company that’s been around for a while has many advantages. They will have seen it all and gained experience in various types of equipment and the problems that occur.  If a firm has been around long enough, they will have knowledge, spare parts and documentation for equipment that is obsolete and in some cases, long obsolete.  Having the endorsement of major manufacturers doesn’t hurt either.

Convenient Repair Submittal Process
Dealing with repairs is only part of your job, so why work with a repair facility that makes it hard to do business?  Online forms, a repair pick-up service and an efficient process from beginning to end makes it easier for you to maintain the equipment at your facility.

Timely Turnaround Options
Emergencies come up from time to time and it’s good to know where to send your parts when you need them repaired and returned fast.

Free Evaluation
You have a part that doesn’t work – you don’t know why, what it will take to repair it or what it will cost. Is it worth repairing at all?  Look for a company that can give real answers to these questions without it costing you more money.

Communication on the Progress of Your Repair
When you have equipment needing to be repaired and returned to production, the status of your repair shouldn’t be a mystery. Progress reports help you to plan on having your part out of production and when you can count on its return.

Full Refurbishment of Repaired Equipment
Sometimes repairing the faulty component isn’t enough – you can get a chain reaction of components failing if they are not checked and repaired all at the same time.  In addition to a complete repair, removing dust and dirt from the unit contributes to improved performance of your equipment. Make sure to work with a company that returns your equipment clean and fully functional.

Communication with the Technician Who Repaired Your Item
Wouldn’t it be nice if you could speak with the person who actually worked on your equipment? Technicians who are willing and able to discuss your repair and answer your questions should be on the checklist for your preferred repair facility.

Offers a Warranty on All Repairs
Work with a company who takes responsibility and is confident enough in the work performed that they are willing to guarantee it.

Extensive QC Process
High workmanship standards are paramount, which includes extensive testing of repaired equipment before shipment back to the owner.  Find out what kind of testing equipment they use, how they measure performance before they determine that a part is fully repaired.

Repair is Securely Packaged When Shipped Back to You
When you take time to ship in a repair and count on that part to work when you get it back, the last thing you want is to open the box and find that your equipment has had a rough ride through the return shipment.  A quality repair facility will make sure that your part is packaged to arrive at your door in the same working condition it was in when it left theirs.

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5 Most Common Reasons An AC Drive Ends Up Needing Repair

January 13, 2015

Be sure to visit our knowledge Center – http://www.innovativeidm.com/Resources.aspx

Innovative IDM
1625 Wallace Drive, Ste. 110
Carrollton, Texas 75006
Call: 877-906-2100

Hi I’m Lonnie Muse with Innovative IDM. Gonna talk a little bit about AC drives this morning. These things are wonderful, they have come into being and lasted a long time and there’s a real great need for them in our plants, but they are put into some places that have difficult environments. So I wanna kinda talk about the AC drive Failures.
Maybe have it medicated a little bit and what causes is. The biggest cause is not the product itself but the things that surround it. Heat is the biggest issue. It does produce a little bit of heat. It adds to the environment around it the ambient temperature. All the other products in that panel that are creating heat add to the source, if we don’t get that heat out of there or cool it down overtime this will die. Especially if it’s a dusty environment or other airborne things that are attracted to the fans in the back of the drive and aren’t cleaned out. Or the motor, I’m sorry the fan of the AC drive stops, not pulling the air through.
The biggest thing is heat we need to mitigate that. The next thing is power spikes that come through. Whether it’s caused by machines upstream or where there’s cause by lighting, or the power company, or somebody hitting a power pole outside, power spikes can kill these drives really quickly. So we need to have steps, to take steps to eliminate some of that or at least reduce it. One of the steps could be a reactor put in front of the drive that will help keep from the power spikes coming in and damaging the drive.
Another area where our drive fails is because of the other end it’s attached to the motor. If the motors not taken care of, If it’s not maintenance, if the bearings aren’t greased. There are issues that a motor, and this is related to heat as well, can short out. And if it shorts normally it’s gonna take the drive as well. It’s gonna short internally, draw too much current and will damage the drive. Check the motors.
The last, the next one I guess is age. The mean time between failures for these typical drives here is 28 years. But I guarantee you if you don’t do things ahead of time and keep it working when it gets to 10 years, 15 years, 20 years. We’re gonna start having failure. Can you imagine 20 years old and still running, some of us don’t drive cars that old. So age can affect things. Things deteriorate, change overtime, and eventually there’s failure.
The largest one and usually it happens on the front end when a drive is being installed is it’s installed incorrectly. What I have seen in my experience customers put the input power on the power leads of the drive which just tears it up. It fails. They have 24 volts for the inputs and the outputs and it puts 110 on it. So sometimes it’s installation driven. Not the product itself just improper installation.
If you’d like to know more about this come see us at http://www.innovativeidm.com we’ve got white papers, we’ve got products, we’ve got technical expertise that can help. After all were the home of legendary customer experience.
5 Most Common Reasons An AC Drive Ends Up Needing Repair

Why You Need to Backup Your PLC Programs

January 6, 2015

Be sure to visit our knowledge Center – http://www.innovativeidm.com/Resources.aspx

Innovative IDM
1625 Wallace Drive, Ste. 110
Carrollton, Texas 75006
Call: 877-906-2100

Hi I’m Lonnie Muse with Innovative IDM. Would like to talk to you a little bit about why you should back up your PLC, but first I’d like to show you something. Something that’s really horrifying, something that will just kill your day at the plant. This is what we need to look at, this is something nobody noticed. Nobody noticed that PLC light going off, here’s the culprit a little bitty 40$ battery. You know what the result was? The programs got lost when they turned the power off, turned the machine back on guess what no production. Can you imagine this you’ve got a production line down because of a battery and no back up when the tech tells you there’s no back up, I don’t have the programs, we don’t know where they’re at, can’t find them. How long do you think that’ll be down?
Now the first big issue is being prepared for that. This is a 40$ resolution, make sure to keep the PLC on so you don’t lose it when you change this. The next thing is to back up your programs in the PLC there’s a couple ways to do that. One is a little SanDisk that will fit in a PLC normally, the other is something like a CD or your server or a laptop. If you have the back up along with the software to put it in and out of your machine then the battery’s not such a big deal because you can recover. But if you don’t have this recovery is a lot of money and a lot of time because now you’ve got to recreate everything from scratch and that’s thousands, maybe 10 thousands of dollars.
So you get a choice here, 40, or 10 thousand, a few minutes a few cents, or 10 thousand, you pick.
We can help with that back up issue! Give us a call at Innovative IDM or go on our website at innovativeidm.com click on the field service and request some help. Come out and do that, give me a call id be glad to help. After all were the home of the legendary customer experience

How to make Multiple Fieldbus Networks Communicate

December 30, 2014

Be sure to visit our knowledge Center – http://www.innovativeidm.com/Resources.aspx

Innovative-IDM
1625 Wallace Drive, Ste. 110
Carrollton, Texas 75006
Call: 877-906-2100

Hi, I’m Jeff Rogers with Innovative-IDM.  One of the biggest challenges facing today’s automation specialists is the way to make multiple fieldbuses communicate with upstream and downstream equipment.  It’s a very daunting task that could take a lot of programming knowledge that could probably be covered in several college courses.  Today we are going to keep it pretty high level and talk about a few components that could be used should you find yourself having to do this.

The first thing is the type of fieldbus.  There are all different kinds of fieldbuses out there.  Some are proprietary, some are open-source, meaning anyone could use that type of protocol whenever designing a piece of equipment.  So obviously, the ones that are proprietary are going to be harder to make communicate with other pieces of equipment, because the gateway type equipment that can be used are somewhat limited.  There’s just not that many of them out there.  Other fieldbuses for instance, probably one of the most well-known is Ethernet, be it internet IP, Ethernet EPCIP is very widely used standard that I see getting more and more popular every day.  It seems to be becoming the standard if people have a choice.  So remember proprietary is going to be a bigger challenge, but there are ways of getting around that.  What you have to consider is not only the protocol that you need to make it communicate with other protocols but also the transmission media.  You can actually transmit profibus protocol over an Ethernet cord, over a cat 5 cord with RJ45 connectors on it.  So you have to remember just because the cord looks the same doesn’t mean that the protocol is going to be the same.  So remember those things.  Ideally I always tell people if it is a new piece of equipment and you want to make sure it is going to communicate with all your other equipment you really need to get with that OEM and almost demand that they use a network you are familiar with so you don’t have to go through that hassle because it’s not fun, it’s kind of a pain.  Ideally use should try to standardize on a type of protocol that you are familiar with that’s flexible, gives you many different options and a lot of manufacturers support, such as Ethernet.  I would say that is probably the most common in today’s market.  Now if you do find yourself, for instance if you have older equipment in your plant that already has a different protocol on it and you want it to be able to communicate with say your Skada setup, or just for some sort of monitoring device or an add on or anything like that to the machine and those two protocols need to be able to talk to each other, then you could setup what is called a gateway.  There are different devices that can be used as a gateway which is just allowing two protocols to communicate with each other.

The three most common gateways are:

  • Manufacturers out there that make simple discrete adapter components.
    • You plug on piece of equipment in one and another on the other end and it allows the equipment to communicate with each other through an internal circuit board.
    • They are limited and can be pricey, the manufacturers of them are pretty proud of them. If you have a lot of components where you need to be able to make a bunch of different components talk to each other that could get sort of pricey.
  • PLC or IO system
    • They can be programmed for making different types of communication protocols talk to each other. For instance, WAGO has an IO system that is known as fieldbus independent.  They have fieldbus couplers that support all of the open protocols that exist in today’s market.  For instance, this one right here supports Ethernet.  If I wanted to make Ethernet talk to Modbus then I could drop a Modbus card in right here and have those two components talk to each other.  For instance, if I had a touchscreen that only communicated via Modbus and I wanted to make it talk to a piece of equipment, say a variable frequency drive that communicated over Ethernet I could use this component as the go between.  Often time people use touchscreen HMIs themselves as the gateway.  This particular touchscreen has both Modbus capabilities as well as Ethernet built in to it.  You could plug one piece of equipment in one port and a different piece of equipment that might be a different protocol into the other port and make them communicate via this device essentially turning it into a gateway.  It can get pretty complicated.  There is a lot of ins and outs as far as needing to know how to program those things, addressing registers properly with in a program to make all those talk.  That’s something we have a lot of experience with because it does come up.
  • Networking is extremely important,
    • it will only become even more important as time goes on because the top brass at all the plants and manufacturing companies around the world are always going to want better access to information, efficiency data, also remote control and data acquisition capabilities. All of that has to be done through networking all these pieces of equipment together.

If you need any help with that please contact us.  We have programming specialists, application specialists that can come out and help you with that.  You can also find information located on our website in our knowledge center.  Just go to innovativeidm.com and you will find our knowledge center there.  It has white papers, for the specific products we support, on how to set them up.  After all we are Home of the Legendary Customer Experience.

The Benefits of Retrofitting an Industrial Control Panel

December 23, 2014

Be sure to visit our knowledge Center – http://www.innovativeidm.com/Resources.aspx

Innovative IDM
1625 Wallace Drive, Ste. 110
Carrollton, Texas 75006
Call: 877-906-2100

Hi, I’m Adam Ring with Innovative-IDM. You know, when I walk through manufacturing plants, sometimes I’ll come across a control panel where you open it up and look inside and you see this technology that is like 30, 40 years old. So what’s starting to happen is, customers are finding that a lot of the controls in their automation are starting to really become aged, and when that happens if something breaks it’s really, really hard to find.

We find a lot of people who try and search on eBay to find replacement parts. Sometimes they’ll send them in and try to get parts repaired. But as they continue to age, the repair gets more and more expensive and eventually things just get to the point where they’re not repairable anymore. One of the worst things that happens is a major component necessary for the operation of a machine goes out and then the machine is completely rendered useless until you either find a new part or completely rebuild the controls for it. And so by retrofitting a control panel, you’re able to remove any of those obsolete components and replace them with the current up-to-date stuff that’s readily available. It gets rid of all of your hard to find really difficult parts, it enables you to not have to worry about repairs for a while.

Typically the life of a new control panel, before you have to really start repairing stuff, usually lasts about 10 years before it starts to break down and then you eliminate that big terrible major risk of down time. And everyone knows, whatever the cost to build a new control panel is usually minimal in regards to or compared to what it costs if a machine goes down or can’t produce products for weeks or months on end while a new control panel is being designed and built.
So overall, it’s a really good idea if you’ve got aged control panels where a component going out could really, really cost some major downtime and production loss, it’s a good idea to go ahead and take a look at retrofitting those control panels.

If you’d like help in that regard take a look at innovativeidm.com. We are Home of the Legendary Customer Experience.

Industrial Electronics How To Tell Whether To Repair Or Replace

December 16, 2014

Be sure to visit our knowledge Center – http://www.innovativeidm.com/Resources.aspx

Innovative IDM
1625 Wallace Drive, Ste. 110
Carrollton, Texas 75006
Call: 877-906-2100

Hi, I’m Jeff Rodgers with Innovative IDM. You know, a true dichotomy really does exist between the age old question of should I repair my electronic component or just throw it out and replace it with a new one. Well first thing is, if you have an electronic component go down, we all know that time costs money. So, priority number one is get back up and running. If it’s that critical of a component, hopefully you’ve got a spare on the shelf to replace it with. If not, you probably have bigger problems than just that question. So let’s say you replace the component with your spare that’s on the shelf and now you’ve got a bad component. Well should you just toss it, or should you have it validated for repair?

Well, the one thing you might want to consider is, if you are going to have it evaluated for repair you want to make sure that that piece of equipment goes to a reputable firm that’s done it for a long time, offers you a warranty on that product, and is not going to just repair it but really refurbish that piece of equipment. You want to make sure that when it comes back, one component that was fixed can’t allow another component to fail right afterwards. So all the wear components really need to have been replaced. Now a good rule of thumb is that you probably want to make sure it’s not going to cost you over half the price of a new piece of equipment or it may not really be worth it. So just kinda really keep that in mind.

So real common components that you could have evaluated for repair are going to be variable frequency drives, touch screen HMIs are another big one that can be a failure point and can prove to be pretty expensive to buy new. IO cards, processors, temperature controllers, any kind of controllers in general, motion controllers, process controllers, all of the above.

So, another thing you really ought to think about is you know when it comes to cost, not just what its gonna cost to repair the component but if you did need to replace the component, is that component obsolete, is it even made anymore? So if it’s not made anymore, then if you need to replace that piece of equipment and you have to go to something new, now you’ve got to think about cost in terms of time and resources needed to make that work with all the equipment. Is there going to be any new programming that is involved and do you have time to do that while your lines down. You know all your up and down stream equipment is it going to work properly with that new piece of equipment. A lot of times that’s not the case, it may be a variable act of congress to get that new piece of equipment to work with that old piece of machinery. So if it is obsolete you may really want to think about getting that component repaired because a lot of times you can keep that component repaired. It’s more than likely if you know its repaired by a reputable firm it’s going to have the same amount of warranty on it as a brand new product would, and it’s probably going to be the fraction of the cost of a new component.

So, again repairs can be a great way to reduce maintenance budgets. The cost associated with replacing electronic components especially if you have an event like a lighting strike that can take out a slew of different components on a single drop can prove to be extremely costly. So just remember that, that way if you do have a piece of equipment that goes bad you can replace it with what’s on the shelf as a spare, and then have your bad unit repaired and now that goes back onto the shelf as your spare. So now your spare just cost you a fraction of what it would have cost brand new off the shelf in the first place.

So, Innovative-IDM is one of the premier service organizations out there for repairing industrial electronics. One thing that you can do is visit our website, which is innovativeidm.com/repairs and that will get you into our repair center. Once you’re there, you can look up certain components that we’ve actually repaired in the past and see what it’s going to cost to repair that component without even having to send it to us. If you do send it to us, it’s going to be a free evaluation, typically it takes us 24 – 48 hours to evaluate something for repair. And then, we are going to send you a quote on that and you can elect to have it repaired, returned, or scrapped, it’s your choice. If we do repair something for you, it’s going to give you a new one year warranty on a component from the date of repair. Another thing is, there’s an easy online tool that you can use to actually log in, enter in your email address, and it’ll locate all your information and you can basically just enter in the information about the components you’re going to send in, hit submit, and it will print out a service ticket that you put in the box with the component you’re going to send our repair depot in our Houston facility. The shipping address is right on it, so you don’t even have to wait for a representative from our company to come out and pick that piece of equipment up. Of course, if you are working with one of our field representatives they would be happy to come by and pick the component up, and bring it in for repair if they can fit it in their vehicle.

So, any questions you have on that again you can visit our website or contact one of our representatives and we’d be happy to assist you. After all we are Home of the Legendary Customer Experience.

How To Choose An Industrial Automation Repair Facility

November 18, 2014

Be sure to visit our knowledge Center – http://www.innovativeidm.com/Resources.aspx

Innovative IDM
1625 Wallace Drive, Ste. 110
Carrollton, Texas 75006
Call: 877-906-2100

Hi I’m Gene Gray, welcome to the Innovative IDM intergalactic headquarters. Are you a manufacture? You know, the plant, the factory, where you’ve got the automated production facility, conveyors, robots, different machines. Is your supply chain helping you these days save time, be efficient, be more productive, increase your uptime? If you’re looking to choose a new partner in the automation and controls arena it’s important that you get a supplier that offers you more than parts.

You know it, its common and many of you already know about it, and you talk about it, you know reducing your vendor base, streamlining your supply chain. Well it’s important if you do, that the suppliers that you choose have a bigger basket to help with, and not just a bigger basket of parts. That’s why at Innovative IDM we’ve come up with 4 unique ways to help you. And I say unique not because no one does those things, it’s rare to find someone who does all four of those things. Right buzz?
Innovative IDM is a high tech distributor. We carry great product lines like Omron, SMC, Parker Hannifin, electromechanical products, Yaskawa drives, Yaskawa motion, Wago terminal blocks, and distributed IO. High tech distribution is one of those ways. We also have an industrial electric board repair facility. Where those expensive drives, touch screens, PLCs, when they break you don’t want to replace them new, you want to save a little bit and have them repaired. We do that in house.
Field service, the machine breaks down and your maintenance guy is on vacation, maybe you don’t have the high end tech that you need for the particular type of machine that broke down, well you call us. 24/7 365 we’ll send you a tech.

System integration number 4. That machine is a great machine, it’s been in service for a long time but the electronics are old they’re aged, they’ve been there since maybe the 60s or the 70s it’s time to get the newest greatest electrons. Well for drive centric control systems, we do a great job of engineering in the newest electronic items building that control panels, and commissioning that system for you. To bring that machine just think of the 64 mustang, great car just needs a new engine. So that’s what we do, we help you as the high tech distributer, we have an in-house repair facility, we have field service technicians, 24/7 365 they’re available, and then system integration. When that machine gets old it’s time to begin again, we can help you design a new system to control those machines. You know cradle the grave, we can help you commission the new machine when you buy it, when you start the plant up, keep you running while your plant produces parts, and years later when you need to upgrade we’re there.
Why would we put all those services together? Why would we create a package that’s that easy? That many things in one basket to help save you time? Well of course buzz its simple. It’s innovative, home of the legendary customer experience.