Archive for June 2014

Yaskawa V1000-4X Drive

June 17, 2014

The V1000-4X is a version of the standard V1000 in an integral enclosure that meets NEMA type 4X/12 indoor use requirements, UL type 4X/12 standards, and the IP66 rating of IEC 529. This enclosure provides the protection required in tough washdown or dust-tight environments, common in Food and Beverage Processing, Packaging, Metal Machining, Woodworking, Pumping, Refrigeration, and Printing. The enclosure is coated to protect against the harmful effects of sanitizing chemicals commonly used in food industries. Washdown – Dust Tight!

Yaskawa V1000-4X Drive

For more information please contact us at http://innovativeIDM.com

Where we’re the home of the legendary customer experience.

Here We Go Again: Another Happy Customer

June 16, 2014

Well, well, well…..yet another happy customer. This time, the customer had wired the AC drive incorrectly. Our Houston-based engineer, Steve Lyons, trouble shot this one. Written testimonials are tough to come by, yet Innovative-IDM gets more than its fair share of customer comments. We’re not perfect. But with our focus on exceeding our customers’ expectations, we’re bound to hit a home run every now and then.

From: Michael C.
Sent: Monday, June 16, 2014 5:41 AM
To: Steve Lyons
Cc: Chad Kauffman; Andy Lewis; Gene Gray
Subject: Thank you, Thank you, Thank you

Steve,

I want to thank you and tell you, you are an amazing engineer, strategic partner and a good friend.

Thank you for all your time, patient and personal concern working with me on this issue.  I  owe you a great deal of gratitude and thanks, professionally and personally.

You were spot on target it was one of three issues –  wiring, relay or drive.   This is another great example of always going for the drive as the problem, and not following the first most important pathway – Wiring.  We checked the first half of the path to the drive, but assumed the motor lead wiring was right. But, as we now know the leads to the motor we not connected and it was the problem we caused.

This would be a great story of how IIDM helps and supports your customers 24/7 and the problem was solved, and most important the customer was the problem. I admit it.  Never assume the customer hooks up the equipment correct. We tested each drive twice then assembled the system, but never did a final complete system run test.  That was the flaw.  Or we did not do a Final system wiring check, by even a simple ohm meter.

You might mention that to your sales and tech team. It was a problem we caused and you again were the great strategic partner to help and support us while we searched for the problem.

Remember I told you the problem is a simple one, we just need to locate it and you enabled me to find it. And  I don’t need to go to Russia to solve the problem.  We did it together with your talent, iPhone technology and emails.

Thanks again,

Michael C. – President

SMC MXS, Air Slide Table, Cross Roller Guide

June 13, 2014

SMC MXS, air slide table, cross roller guide

Applications that call for precise movement ranging from 10-150mm (1/2-6″) typically require a cylinder and a precision guide. The MXS accomplishes this by integrating a cross roller bearing with a guide and two small air cylinders for compact force generation. The MXS is available in six sizes each with set stroke lengths and is standard with auto switch capability. Stroke adjustments are available for extend, retract, or both in ranges of 0-5mm, 0-15mm, and 0-25mm. In addition, there are many other standard options that include, shock absorbers, end lock, axial piping, and buffer.

For more information or to order your SMC MXS, Air Slide Table, Cross Roller Guide contact Innovative-IDM at 877-906-2100 or email us at info@iidm.com.

 

Avoiding Voltage Hazards Using a Digital Drive and Externally Mounted Keypad

June 12, 2014

Hi, I’m Lonnie Muse with Innovative IDM. OSHA says
I have to get dressed like this to go in and change
parameters on digital drives in a high-powered panel.

Or… you could dress like this and change
your digital parameters on your digital drive from the
outside by buying a kit. A through the door panel
kit.

150 bucks, not a big deal…

Let me tell you it will save your company money
in the long run by not buying all the ppe equipment that
you have to have to get into a panel of high voltage.

It will keep your employees safe and that’s probably
the most important. Keep them out of harm’s way because
we all know those types of accident or incidents are
money in the long run not worth spending.

If you need more information go to our website
InnovativeIDM.com look for the white papers in our
technical knowledge center or give us a call and one
of our applications Guys or field service guys will be

more than happy to talk with you about how to accomplish
this by keeping your people safe and not spending very
much to do it. As always Innovative IDM we’re the
home of legendary customer experience!

Yet Another Happy (Repair) Customer

June 12, 2014

This written plaudit comes from a Houston customer, who needed their touch screen repaired by Innovative-IDM’s electronic board repair facility. We offer a full guarantee on all repairs and do not charge any evaluation fees.

From: Shelby
Sent: Wednesday, June 11, 2014 4:38 PM
To: Jennifer Minier
Subject: it is up

We got the new screen and installed it and the grinder is up and running. Thanks for your good a quick response both times.

I guess that it takes quality to see quality. Thanks again most surely appreciate your and your company’s willingness to help and be flexible.

Omron H8PS Compact, Easy-To-Use Cam Positioner

June 11, 2014

Omron H8PS Cam Positioner

The H8PS provides high-speed operation at 1,600 r/min and high-precision settings to 0.5° ensuring widespread application. H8PS features a highly visible display with back-lit negative transmissive LCD. Advance angle compensation function compensates for output delays.

For more information or to order your Omron H8PS Compact, easy-to-use cam positioner contact Innovative-IDM at 877-906-2100 or email us at info@iidm.com.

Another Happy Customer in Tennessee

June 11, 2014

Here’s yet another email that came in last week for our store in Memphis. It takes a lot for a person to actually take the time to write in and compliment rather than complain. We love written customer testimonials. Thank you, Kim.

From: KB
To: Dave Oliver; Todd Fox
Subject: Request Emergency Delivery for Servo Pak Amplifier and Indexer Card…….

Dave/Todd-
Thank you so much for your assistance in locating and arranging shipment of the Yaskawa Amplifier and Indexer Card so quickly from factory. Also thank you Dave for assisting us with our programming questions to help us know what direction to take in getting our indexing conveyor back on line.
Todd please contact me to make arrangements for the fees for delivery as well as the parts.

Thank You,
Kim
Maintenance Administrative Supervisor
Loudon, TN. 37774