Santeliz Police Seize the DFW LCS Cup for March
Congrats to the Santeliz Police for their arresting victory in the Innovative-IDM DFW Legendary Customer Service competition for March! Team members (l to r) Cyrus Jahani, Luis Santeliz, Steve Falcone, David Adams, Vanessa Muse, Bobbie Washburn and (not pictured) Matt Meeker, Trevor Sisco, and Dave Oliver. The team stunned competitors with a 1,010-point lead at month end and earned a place in the rare air of the 5,000 Point Club. Commenting on the win, team captain Luis Santeliz said, “Serving our customers and protecting our lead…nobody messes with the Santeliz Police.”
Both Jahani and Adams were recognized for Customer Service Acts of the Month: Jahani for delivering parts on the weekend and working at Dr Pepper on a Sunday, and Adams for constructing some parts kits and making three separate trips to the customer in one day to ensure they had the parts they needed.