Extra Miles for Our Customers

There have been numerous occasions where I have went beyond the call of duty to help and please a customer, but only one stands out to be my favorite. I enjoy working with the Innovative VRV LineEngineering Department due its unique opportunities. Last year I got an opportunity to work on Goodman Manufacturing Co.’s assembly line project. The project required a vast amount of time for completion, and I put long hours to complete it on time. Our team was dedicated and successful to ship the project on time. During the installation and testing phase I worked a lot of hours including Saturdays and Sundays. Because of our dedication to the project we were awarded the new assembly line project. But due to limited resources in the Houston engineering department, the management decided to send the project to the Dallas office. I stood up and took responsibility to do the new project because I enjoyed and had a great time working with the Goodman project.

– Javid Musa

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Explore posts in the same categories: customer service, employees, field service, Innovative-IDM

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