Hello, 2014……

Just had a double-carter go out the door. (Double-carter = two carts full of outbound shipments)

Needless to say, the very beginning of the year is relatively slower than usual. That is what I expected when I walked into the door today….only to find myself in front of a mountain of incoming freight and parcel. At that point, I knew the early-year slump had ended and the true nature of IIDM sales had returned with monstrous magnitude.

After we had gotten a pretty good handle on all of the sales orders for the day, I sauntered back to Board Repair to see if there were any repairs going out….again to find a mountain of freshly repaired motors, boards, and drives ready to be foamed up and shipped back to their owners. Albert and I successfully tagged n’ bagged everything, and after all was said and done, the amount of packages was truly astounding. Most I’ve seen while I’ve been at IIDM thus far.

Keep up the great work, Sales/Board Repair. Legendary way to start off 2014!

— Landon Jones

Explore posts in the same categories: customer service, Innovative-IDM, Legendary Customer Service Team Winners, Uncategorized

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