8:15 = Customers

The first day ofDisco_ball4 my new career at Innovative-IDM I was introduced to my first Hoopla. I was wondering if these people were crazy when they began clapping,  chanting and playing loud music with a disco ball spinning and lighting up the room.  Then it became very clear to me it was a celebration; a celebration in appreciation for our customers.  This  is about recognizing and being recognized by our customers, management and  peers for going above and beyond the customers expectations and always putting the customer first.  We also use this time to celebrate and reinforce our company goals and values and make them part of our daily fabric.

So every morning at 8:15 we fire up the disco ball and participate in this crazy thing called hoopla!

~ Ed Hyer



Explore posts in the same categories: customer service, employees, Innovative-IDM

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One Comment on “8:15 = Customers”

  1. radbswift Says:

    Hey you need to add tags for it to count. Can you edit?

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