On a clear day you can see forever…… well almost.
Our Field Service Technicians encounter all kinds of challenges when providing Legendary Field Service for our customer’s. Occasionally, they have to go to great heights to get the job done such as on a tower crane at the Port of Houston.
One of our long time customers had an emergency situation that involved a problem on the boom’s carriage and the AC motor control (VFD) was suspected as the problem.
Fortunately, there was no damaged to the electronic controls inside the cabinet. The problem was found to be a defective travel limit switch located on the boom which required our Field Service Technician to walk the plank to “Get er Done”.
Our IIDM Field Service TEAM is a unique breed of capable technicians that are always available 24/7 and ready to provide Legendary Service for our customers.
— Jeff Smith