Not Scared to Get the Car Dirty (or Sratched)

I hadn’t been with Innovative IDM very long when I received a call from one of our sales pros, Trevor Sisco, asking me to meet him at the UPS store on my way to a customer site to help him unload a drive for shipping to board repair. I arrived at the UPS store and discovered a couple hundred pound drive in the back seat of Trevor’s car. He had offered to drop it at the UPS store for the customer to speed along the repair and when he went to pick it up the customer pulled up to his car with the drive on a forklift! They managed to get the drive off the forklift and into the backseat of his car without causing too much damage. He and I then somehow managed to get the drive out of his backseat and into the UPS store. The surprised looks of those inside the UPS store and the customer we impressed with Legendary customer service made it worth the few scratches on Trevor’s door.

— Matt Meeker

Explore posts in the same categories: Electronics Repair, Innovative Automation, Innovative-IDM

Tags: , , , ,

You can comment below, or link to this permanent URL from your own site.

2 Comments on “Not Scared to Get the Car Dirty (or Sratched)”

  1. Matt, I sure wished we had a photo of that moment of the forklift in the car. If you find one, please post.

  2. Gene Gray Says:

    DUDE! Great to help a customer. Be nice to el coche though. 🙂

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: