Customer Testimonial: Customer Service’s Cyrus Jahani

When is the last time you emailed a business? Probably when you were very unsatisfied about how you were treated, right? Think how pleased one must be to take the time to write to a business to tell them how good they were treating you. We get these letters often. Here’s another.

To: “Mike Davila” <Mike.Davila@innidm.com>
Subject: Just FYI
Date: Thu, Aug 11, 2011 9:29 am

I just wanted to let you know that Cyrus is doing a really good job and I appreciate all his helpfulness with all of my request’s for parts.  He has proven to be very efficient with his response time.  These days it is very hard to find a salesman that really cares about his customers but I get the sense that Cyrus really wants to help us out as much as possible.  Just wanted to let you know  you owe him a job well done in my opinion.  Thanks.

XXXX  XXXX
Parts Manager

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