Customer Testimonial: Industrial Field Service

Yet  another happy customer extolling the virtues of Innovative-IDM‘s industrial field service technicians. We are the home, after all, of LEGENDARY customer service:

Sent: Wednesday, August 24, 2011 9:20 AM
To: Gene Gray
Cc: Jeff Smith
Subject: John


I can hardly express the great service Innovative-IDM has done for us in the recent and the past. Your service technician John, is the key reason Sterling mfg. continues to call Innovative-IDM. Johns attention to detail and professionalism is outstanding. John always arrives with the attitude to get it done in a timely and complete manner.  Paying attention to safety, time, and original manufactures specifications. We look forward to continuing our relationship with Innovative-IDM and hope you always send John Kinzer to our location….
[name withheld by I-IDM]

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