Each morning, one of our employees leads our daily meeting. The meeting each day gives us an opportunity to recognize each other for exemplary acts of customer service and company improvements. Sam Hestand obviously took his day to lead to heart. That first command you hear is him asking the group, “BOOKINGS GOAL!?”
No, we don’t know why he’s in a rabbit suit, any more than we know why about this crazy moment in the lunchroom. Or what about this? It’s just the way things roll at Innovative-IDM, the home of legendary customer service. And sometimes, it’s better just to not ask questions. Want to join our team?