Customer Service Enhancement: Proactive Order Tracking

We have a new system in place that protects customers from unexpected late shipments. Our software is on the pulse of all current orders. If it senses that an order may not ship on time, it alerts our customer service department who manages the order back on time. If we cannot manage the order back on time, an Innovative customer service rep will personally call the customer and tell them what to expect. No surprise late shipments.

Explore posts in the same categories: Innovative Automation

Tags: , ,

You can comment below, or link to this permanent URL from your own site.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: