Archive for August 2008

She’s Single Again?

August 28, 2008

OK, it’s a little hard to see, but the engraver just made Tammy Gray single again by engraving her maiden name on the Legendary Customer Service Cup. Look at the last name on the month of June (it reads Tammy Mueller).

Cool Gadget Training Vid: Parker Interact Xpress Software Plus WAGO I/O

August 26, 2008

Monitor your plant’s performance and trouble spots from anywhere you can access the Internet. A really cool conglomeration of gadgets, hosted by Adam Ring of Innovative Automation. But where’s the plant that’s usually in the background?

IMPORTANT: IT TAKE TWO CLICKS TO VIEW VIDEO. Click START button, then click on the TIME SLIDER. This is a quirk in Vimeo right now.

And It Works, Too!

August 26, 2008

Innovative Automation’s Lonnie Muse shown in his sandbox.

Wheeeee . . . !!

 

Off to High School

August 25, 2008

My oldest son starts high school at Flower Mound Marcus today. Good luck, Drew. It’s been a fun ride. — ph

Busted Chops from a Teammate

August 22, 2008

Go ahead, ask Jeffery Miller about it. At IA, the company is divided into teams who compete each month to see who can dole out the most LEGENDARY customer service. Points are awarded for legendary acts and the winning team gets a half day off and their names on the LCS Cup.

Miller’s own teammate, Michael Mueller, busted Miller’s chops for not taking enough credit for customer service acts in our morning meetings this month. Miller, on the other hand, has been busy out selling Yaskawa, Parker, Omron, WAGO and other products. We’ll see what happens at the meeting this morning.

Now THAT’S What I’m Talking About

August 21, 2008

Want one. Need one. A students’ automation project, truly innovative and certainly Cool Gadget-worthy.

This Just In From Our Houston Shop . . .

August 20, 2008

What’s wrong with these people? What are they crossing off toward?

Welcome: Yaskawa J1000 Drive

August 20, 2008

Neil, Todd and the marketing guys at Yaskawa got this out to us Friday and I intended to put the information here this past weekend.

But it rained Saturday and Sunday in North Texas (in August!) and all most of us could do was just stand stupified and watch.

So, a belated welcome to the newest drive from Team Y, the Yaskawa J1000. You can get all the FAQs on this little powerhouse here.

Prison Time or a Career? Trying to Understand Calendar Crossers

August 18, 2008

Ok, back to this whole thing about crossing off dates on the wall calendar. Some of you have already compared it to a 5-year-old counting down days to her birthday or serving out a prison term.

We have yet another calendar crosser in our midst at IA HQ. Here, Britt is shown in this dramatic action shot from last week. The low-res phone cam high-speed photography not only captures the vigorous strokes of her orange marker but also reminds us all that we incessantly work on our logos Innovative Automation offers 24/7 field service for service and repairs of your machines.

Britt also uses a space heater year around. Did I mention we have been in the upper 90s and low 100s for the past six weeks?

Your thoughts?

 

You Need Pneumatics, We Have Parker . . . and More

August 15, 2008

When the customer called yesterday about a pneumatic application he had going, IA’s Michael Mueller knew what to do. He reached for pneumatic products from Parker, which Innovative Automation carries along with all of the Parker motion products.

It’s long been an assumption here at HQ than many of our customers do not realize we carry Parker pneumatic products. In fact, the last week of July, we answered our phones here at HQ saying, “Innovative Automation, distributors of Parker motion AND pneumatic products. Can I help you?”

Mueller also is doing the technician work on this Parker pneumatic valve assembly (for a closer look, click on the photo), so the customer can plug and play when they take possession in a few days. Mueller is one of our key customer service guys, but as today proves, he’s also a problem solver, a technician and a purtdanggood salesman. Truly LEGENDARY for our customers. — ph