Customer Solves Problem for Company

Posted November 4, 2009 by Pepper Hastings
Categories: Innovative Automation, customer service

Tags: ,

ORDERS@IACORP.COM – Your easy-to-use PO address.
Now, Innovative Automation customers have an even easier way to send us
their Purchase Orders — simply attach your PO to an email and send it
to orders@iacorp.com.
Any one of our six inside reps — we call them the Keepers of LEGENDARY customer service — have access to that
email address and will give your order prompt and full attention.
Of course, you may still fax your orders to 214.574.9503 or email them to your personal sales rep as well. Or if you know what you want — and many of you do — pick up the phone and call 877.906.2100 and we’ll do a verbal PO over the phone.

We
would like to give props to one of our customers, whose email
suggestion prompted us to set up orders@iacorp.com. Thank you, Cylinda.
Together, we are better.

orders@iacorp.com

Rockwell Discontinues Relays: Here are the Replacement P/Ns

Posted November 3, 2009 by Pepper Hastings
Categories: STI

Tags: , , , ,

Rockwell has discontinued numerous relays in its product line, Innovative Automation has learned. STI officials said that Rockwell didn’t tell any of its distributors about the change nor did they put together a crossover parts list. We can’t verify the part about Rockwell not telling its distributors.

However, we have put together a cross-reference list of the discontinued Rockwell relays with their corresponding replacement part numbers from OMRON STI. Keep this list for reference. Call Innovative at 877.906.2100 for any of these parts or for questions about crossing over other parts to OMRON STI.

Rockwell DISCONTINUED RELAYS STI REPLACEMENT RELAYS
P/N Description Replacement P/N Replacement Description Alternate Replacement
44510-0520 SR08 110/230VAC 44510-1052 SR105E02
44510-0530 SR08 24VAC/DC 44510-1051 SR105E01
44510-0170 SR10 24VAC/DC/110/220AC 11054-0002 + 11054-0008 G9SA-501 + G9SA-EX031-T075
44510-0610 SR14 24VDC 11054-0001 or 44510-1031 G9SA-301 SR103AM01 (44510-1031)
44510-0710 SR15 24VAC/DC 11054-0003 G9SA-321-T075 SR108AD01 (44510-1081)
44510-0450 SR11 24VAC/DC 11054-0001 or 44510-1031 G9SA-301 SR103AM01 (44510-1031)
44510-0460 SR11 110VAC 11054-0012 or 44510-1032 G9SA-301 SR103AM02 (44510-1032)
44510-0470 SR11 230VAC 11054-0012 G9SA-301
44510-0480 SR12 24VAC/DC 11054-0001 or 44510-1031 G9SA-301 SR103AM01 (44510-1031)
44510-0490 SR12 110VAC 11054-0012 or 44510-1032 G9SA-301 SR103AM02 (44510-1032)
44510-0500 SR12 230VAC 11054-0012 G9SA-301
44510-0740 SR16 24VAC/DC 11055-0008 (A) or 11055-0010 (M) G9SB-3012A  Auto reset or G9SB-3012C Manual reset
44510-0400 SMT01 44510-2231 SR223SMT01 SR223SMT02  (44510-2232)
44510-0410 SMS02 11057-0028 G9SX-LM224-F10-RT
44510-0420 SMS02 11057-0028 G9SX-LM224-F10-RT w/24VDC PS
44510-0200 SMS03 11057-0026 G9SX-SM032-RT SR125SMS4501 (44510-1271)
44510-0210 SMS03 11057-0026 G9SX-SM032-RT w/24VDC Pwr Sup SR125SMS4502 (44510-1272)
44510-0220 SMS03 11057-0026 G9SX-SM032-RT w/24VDC Pwr Sup
44510-0430 SMT01 INDICATION UNIT No replacement

Reason #92 to Work at Innovative: Halloween

Posted October 30, 2009 by Pepper Hastings
Categories: Innovative Automation

Tags: , , , , ,

iacorphallo1What’s more strange: The sun shining or seeing a friendly gathering of a wizard, a zombie and a Mac Daddy money pimp (or is that a used car salesman)?

The strange thing is that any one of them would gladly help you with your plant’s automation needs, including providing expert pricing and advice on SMC pneumatics, Yaskawa VFD and Yaskawa motion products, OMRON and OMRON STI products, Wittenstein and Parker products, Lumberg, KB, you name it. Call Innovative Automation today at 877.906.2100 and ask for The Wizard.

Omron PLC Seminar Coming to DFW

Posted October 27, 2009 by Pepper Hastings
Categories: Omron

Tags: , , , , ,

Come join the fun on Nov. 17. Innovative Automation will host Omron PLC specialists at its Carrollton location for a PLC seminar. You’ll leave with $200 in hard goods you can use at your plant. Call 877.906.2100 to register using a PO or a credit card.
training_omron-dfw.jpg

Yaskawa Drives IN STOCK — Ready for DFW Delivery TODAY

Posted October 15, 2009 by Pepper Hastings
Categories: Yaskawa

Tags: , , , ,

We carry Yaksawa v1000 drives IN STOCK, as well as other Yaskawa drives up to 150 HP — could be delivered this afternoon. Call 877.906.2100

Oktoberfest Party Decoration Sneak Peek

Posted October 14, 2009 by Pepper Hastings
Categories: Innovative Automation

Tags: , , , , , ,

Innovative’s customer appreciation event is Tuesday, Oct. 20. If you didn’t get an invite, let me know at pepper.hastings@iacorp.com. Here’s a sneak peak at one of the wall decorations. Also on Tuesday, we will host the German Egg Toss Championship as well as unveil a German Margarita Machine.

OKT Posters_Page_1

Cup Winners for September — Teenage Mutant Ninja Legendary

Posted October 12, 2009 by Pepper Hastings
Categories: Innovative Automation, customer service

Tags: , , ,

Yes, that is their team name, and yes, that would be (l to r) Gene Gray, Michael Muller, Chris Color, Jeff Rodgers, Adam Ring, Ken Skillet and (kneeling) Brad Swift.

Each month, Innovative employees are divided into teams and they compete to win points – points which can only be won by performing acts of service to our customers.

Congratulations to the September 2009 LCS champs, and winners of the Innovative LCS Cup.

LCS team photo Sept 2009

Che Guevara Uncropped Photo

Posted October 9, 2009 by Pepper Hastings
Categories: Innovative Automation

Tags: , , ,

Much like the famous Ty Cobb “sliding” glass negative photo, you rarely see the uncropped full image of this famous photo of Che Guevara taken in 1960 by Alberto “Korda” Gutierrez, nor to you hear much about how the photo was taken.Why this rabbit trail? Guevara was executed on this day in 1967.

che-korda

State Fair Fountains Roar Each Night at 8 p.m.

Posted October 9, 2009 by Pepper Hastings
Categories: ABB, Innovative Automation, UL508A, UL508A Panel Shop

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The State Fair of Texas is in full gear, and the new fountain show is in full effect every night at 8 p.m. Greenscape was the designer of the fountain show, with Innovative Automation’s UL508A panel shop working with Greenscape in the background, manufacturing the control panels that drive the fountain show. Pretty awesome. The show takes place between the two auto show buildings, just north of the Hall of State building.